Your refrigerator’s water dispenser works perfectly, yet the ice bin sits frustratingly empty. This common scenario puzzles many homeowners in Preston, ID, but the solution often lies in understanding a few key components of your ice maker system. When your ice maker not working but water works, the issue typically involves the ice maker assembly itself rather than the main water supply line—a distinction that can save you both time and money during troubleshooting.


The Most Common Ice Maker Problems We See in the 83263 Area
Preston’s hard water conditions combined with seasonal temperature fluctuations create a perfect storm for ice maker issues. The freezer compartment might be cold enough for frozen foods, but if the temperature creeps above zero degrees Fahrenheit, your refrigerator ice maker stopped making ice entirely. Beyond temperature concerns, several mechanical failures occur with surprising regularity. The water inlet valve could have failed in a partially-open position—explaining why water still flows to the door dispenser while ice production halts. The ice maker’s internal thermostat might have given up after years of cycling, or the fill tube could be blocked with frost buildup that prevents water from reaching the mold.
Brand-Specific Issues Require Specialized Knowledge
Samsung models have gained particular notoriety among repair technicians. The Samsung ice maker freezing up fix often involves addressing a design flaw where humid air enters the ice compartment, creating frost buildup that eventually blocks the entire mechanism. Some owners attempt the “hairdryer method” to temporarily restore function, but this provides only a brief reprieve. LG refrigerators present their own challenges, though their reputation for reliability means repairs are often straightforward. Homeowners frequently ask about LG refrigerator ice maker repair cost before committing to service—generally, you’re looking at somewhere between $150 and $350 depending on which component failed and whether you need the entire assembly replaced or just a single part.
When Water Shows Up in the Wrong Places
An ice maker leaking water inside freezer creates more than just inconvenience—it wastes energy as your appliance works overtime to freeze the excess moisture, and it can damage other frozen items. These leaks usually originate from a cracked water line, a misaligned fill cup, or a defective water inlet valve that doesn’t shut off completely. In Preston’s climate, where homes experience significant temperature swings between seasons, the plastic components in ice makers can become brittle and crack over time. What starts as a small drip becomes a sheet of ice across your freezer floor, making drawer removal nearly impossible.
DIY Assessment Before Calling for Repairs
Check these items before scheduling service: ensure the ice maker’s wire shutoff arm moves freely and hasn’t been accidentally lifted to the “off” position. Verify that your freezer maintains 0°F or below using an appliance thermometer. Listen for the water fill cycle—you should hear water flowing into the ice maker roughly every 90 minutes if it’s functioning properly. Examine the fill tube (usually located at the back of the freezer) for ice blockages. These quick checks might reveal simple fixes, though complex issues still warrant professional attention.
Our technicians serve Preston and surrounding areas in the 83263 zip code with same-day and next-day refrigerator ice maker repair appointments. We stock common parts for major brands and provide upfront pricing before starting any work. Contact us today to schedule your ice maker diagnosis and get your ice production back to normal.